- When will I receive my order?
- Where can I view my order?
- Can I cancel my order?
- Can I change my order afterwards?
- When will I receive an order confirmation?
- My order was not delivered within the expected delivery time, what should I do?
- I have not received an order confirmation, but the money has already been debited.
- Where can I find my invoice?
- How can I find out if my order has been received?
- Is it possible to place an order by phone?
- I do not want to receive samples. What do I need to do?
- The item I would like to order is currently out of stock. When will it be available again?
- Where can I find my order number?
- When and how will I receive my refund if my order has been cancelled?
- What do we mean by “usual household quantities”?