"If you’ve had a reaction to a product, you can, of course, return it to us."
You can easily create a returns authorisation via our chatbot, the contact form or your customer account.
Creating a returns label via your customer account:
-
Log in to your customer account.
- Select the ‘Return goods’ section.
- Create your return there.
You will then receive your personal returns slip by email, which you can print out.
Returns from Ireland: