If your parcel has not arrived in perfect condition, please proceed as follows:
Click on the following link "Report a problem with your order"
Please provide your order number and postcode
Follow the instructions
A support ticket will then be created automatically, and a member of staff will deal with your enquiry. We will send you all further information by email.
Important note: To ensure your enquiry can be dealt with quickly and easily, it is important that you send us clear photos of your parcel.