I received the wrong product – what should I do? 15 October 2025 10:01 Updated Please send us photos of the received product. This way we can quickly review your complaint and assist you further. Related articles How can I return an item? I have received a faulty product – what should I do? My package is empty – what should I do? My order arrived incomplete – what happens now? Can I return an item that I have already opened or used?